Hot side: gas, boilers and heating
Boiler stopped? Send us the fault code.
Most breakdowns show a code on the display. Send a photo of it with the make and model and we can often tell you what's wrong, and bring the part, before we've set foot in the house.
Something broken, or not sure? Send Dan a photo for a price.
Book it online
Pick a day and a time in Dan's diary. You'll get a confirmation by email straight away, and a reminder the day before.
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Leaking, broken or no heat? That can't wait for a slot, and Dan needs to see it first. Ring him, or send a photo for a price.
Prices are sample figures. On your site this diary is Setmore's, set up and looked after by Little Web Lab: confirmations and reminders go by email, and the bookings live in its app.
What's in the price
- Diagnosis on the first visit, with the price of the fix before we do it
- Common parts carried on the van for the makes we see most
- A flue gas analysis and safety check on every service
- A written service record, which keeps most guarantees valid
What it tends to cost
from £85
for an annual service (sample figure)
A service is £85. Repairs start at £95 for the first hour including diagnosis, plus parts, and we tell you the total before we start.
How it goes
- 1
Send the code
A photo of the display and the gauge. It saves a second trip for a part.
- 2
We diagnose it
On site, with the fix priced before any work starts.
- 3
Fixed and tested
Running, tested for safety, and a note of what was done left with you.
“Sent a photo of the fault code at 8am, Dan turned up at 2 with the right part already in his hand. Heating on by 3.”
Questions people ask
My boiler keeps losing pressure. Is that urgent?
Usually not dangerous, but it's a leak somewhere, either in the boiler or on the system. Send a photo of the gauge and we'll tell you whether it can wait.
Do you service all makes?
All the common gas boilers fitted in Norfolk homes in the last twenty-five years. Tell us the make and we'll say straight away.
How often should it be serviced?
Once a year. Most manufacturers need it to keep the guarantee going, and it's when we spot the small faults before they become a cold Sunday.
Get a price for boiler repair & servicing
Tell Dan what you need and add a photo or two. These help most:
- The display, showing the fault code
- The pressure gauge
- The make and model sticker
Rather talk? 07700 900311